EMPIRE HOTEL GROUP – NEW YORK, NEW YORK

Exterior of the Opera House Hotel in New York City

SKYWARE CLIENT SINCE JUNE OF 2009

In need of replacing their aging DOS-based legacy property management systems with Skyware PMS, Project Manager Vincent Hardy knew that Skyware was the way to go for efficiency and low-cost deployment. Vincent needed to combine five properties with one standardized management system in order to combine business operations, front desk procedures and corporate reporting. He also needed to ensure that staff resources were best utilized and that all hotel employees could be trained quickly and efficiently.